€6515-minute video consultation with a Cork GPPrescription and medical certificate included where clinically appropriate.Book your consultation
Online Doctor in Ballincollig & Cork
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Online Doctor in Ballincollig & Cork
The Salutem Online Doctor brings an online doctor in Ballincollig and Cork to wherever you are — a 15-minute video consultation with one of our own doctors from our clinic in Ovens, near Ballincollig, and not an anonymous call centre. You book a time that suits you, pay online, and the doctor calls you at that time. You can use it from home, from work or from anywhere in Ireland.
One price: €65, paid when you book. Where they are clinically appropriate, your prescription and your medical certificate are included in that price, with nothing further to pay at the end of the call.
What Your €65 Includes
€65 — all in. One number, paid at the time of booking, covering everything the consultation involves:
- A 15-minute video consultation with a Salutem Clinic GP
- Your prescription, where clinically appropriate — sent by secure Healthmail to the pharmacy you choose, at no extra charge
- A medical certificate, where clinically appropriate — emailed to you after the call, at no extra charge
- A clear plan, and a referral letter to a hospital or specialist service if you need one
- Your consultation written into your medical record, the same as a visit to the clinic
What the €65 does not include:
- The cost of your medicines — you pay your pharmacy for these in the usual way
- Bloods, swabs, vaccinations, dressings and procedures — these need an appointment at the clinic and are charged separately. See our fee list
- Controlled medicines — for example strong painkillers, sedatives, sleeping tablets and ADHD medicines are not prescribed online
What We Can Help With Online
- Coughs, colds, sore throats, sinus and chest infections
- Urinary infections
- Rashes, skin complaints and acne — a photo is usually enough
- Eye and ear complaints
- Tummy upsets, reflux and constipation
- Contraception advice and the pill
- Anxiety, low mood and stress
- Repeat medicines and medication reviews
- Going through test results
- Sick certificates for work or college
- Referral letters
- A second opinion or a question you are not sure warrants an appointment
When You Need to Be Seen in Person
Some problems need an examination, a test or a procedure. Please book an appointment at the clinic instead if you need:
- An examination — chest, abdomen, ears, joints or an injury
- Bloods, swabs, an ECG or blood pressure monitoring
- Vaccinations, dressings, stitches or minor surgery
- Coil or implant fitting
- A first assessment for weight management or Roaccutane
- A baby or young child with a fever, a rash or breathing difficulty
If you are seriously unwell — chest pain, difficulty breathing, stroke symptoms, severe bleeding — do not book online. Call 112 or 999, or SouthDoc on 0818 355 999 outside our opening hours.
Who Pays What
- Online Doctor consultation (15 minutes)€65
- Prescription, where clinically appropriateIncluded
- Medical certificate, where clinically appropriateIncluded
- Referral letter, where neededIncluded
- In-clinic consultation, if you need to be seen€65
- Medical or GP visit cardCall us
Paid at booking. The full €65 is taken through the booking page, so there is nothing to pay at the end of your consultation. Full fee list.
Ready to book?
Choose an Online Doctor appointment, pay the €65 and you are booked — no referral, and you do not need to be an existing patient of the practice. Prefer to talk to someone first? Call us on +353 21 735 5499.
- BOOK ONLINE NOW
Frequently Asked Questions
Is the Online Doctor right for my problem?
Most everyday GP problems can be dealt with online. It works best when the doctor can reach a decision from your history and, where useful, a photo. If your problem needs an examination, a swab, bloods or a procedure, you will be better served by an appointment at the clinic — and if that becomes clear during the call, the doctor will tell you straight away.
What happens if the doctor says I need to be seen in person?
You will be told during the consultation and we will arrange an appointment at our clinic in Ovens. You are not left without a plan: the doctor will explain what needs to be examined and how soon.
Will I get a prescription?
Where a prescription is clinically appropriate it is included in the €65 — there is no separate prescription charge. It is sent electronically by secure Healthmail to the pharmacy of your choice, so it is usually waiting for you. You still pay the pharmacy for the medicine itself.
Can I get a medical certificate?
Yes. If the doctor agrees a certificate is warranted, it is included in the €65 and emailed to you after the call. Certificates are issued only where they are clinically justified — the doctor cannot certify a period of illness they have not assessed.
Are there medicines you cannot prescribe online?
Yes. Controlled medicines — for example strong painkillers, sedatives, sleeping tablets and ADHD medicines — are not prescribed at an online consultation. Antibiotics are prescribed only where they are clinically indicated, not on request.
Do I need to be a patient of Salutem Clinic?
No. The Online Doctor is open to anyone in Ireland, whether or not you are registered with us. If you would like us as your regular GP, you can register as a patient at any time.
Can I use my medical card or GP visit card?
No — this is a private service and the €65 fee applies. If you hold a card, your routine GP care with us is still covered in the usual way; see what your card covers.
What do I need for the appointment?
A phone, tablet or laptop with a camera, a reasonable internet connection and somewhere private to talk. Have the name of your pharmacy and a list of your current medicines to hand. You will receive a link before your appointment — no app or account is needed.
Can I book an online consultation for my child?
Yes, with a parent or guardian present for the whole call. Babies and young children with a fever, a rash or any breathing difficulty should be seen in person rather than online.
Is the consultation private?
Yes. The call is confidential and is not recorded, and what you discuss is written into your medical record exactly as it would be for a visit to the clinic.
Medical card / GP visit card holders: this is a private service and its fee is not covered by your card. See what your card does and does not cover.
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